Wrkdn uses Intercom to handle all customer communications. This means you can quickly get help without ever leaving your dashboard!
Step-by-Step Instructions
Log in to your Wrkdn account
As soon as you’re logged in, you’ll notice a blue chat icon in the bottom-left corner of your screen.Open the Intercom chat window
Click the chat icon to open the Intercom panel. You’ll be greeted with a welcome message—something like, “Hi! How can we help?”Start a new conversation
Select “Send us a message” to write a quick note about your issue or question. Be as detailed as possible so our team can help you faster!Send your request
Once you’ve typed out your message, hit Send. Our support team will reply as soon as they can—you can keep an eye on the Intercom panel for updates.
Tips for a Faster Response
Provide details: Include screenshots, error messages, or steps you took leading up to the issue.
Check the Knowledge Base: Often, common questions are answered there—look around before starting a new conversation.
Stay engaged: Intercom notifies you when there’s a reply. Jump back in quickly for a smoother support experience.
What Happens Next
Once you’ve submitted your support request, our team is automatically notified.
