Skip to main content

Topics: what needs action

The compliance work queue: every patient and every pattern with breached items, ready to clear or route.

S
Written by Sergey Yudovskiy

If Intelligence is where you see the big picture, Compliance > Topics is where the work actually gets done. It is the queue of what is past deadline and waiting on a decision, sorted so the most important items rise to the top.


The Topics queue listing patients with breached items

Topics, viewed by patient. Each row shows how many items are breached and need attention.


Two ways to work the queue

  • By patient groups all breached items under each patient. This is the natural way to clear one chart completely before moving on.

  • By pattern groups the same issue across many patients. This is how you fix a systemic gap once, for example if the same missing signature is showing up everywhere.


Getting through it

  • Search jumps to a specific patient or entity.

  • Filters and the sort control (the default is by priority) let you focus the list on what you care about.

  • Export Excel pulls the queue out for offline review or to share with a team.

  • Select any patient to open their full list of documents and findings and start resolving.


The header keeps you honest about scope, for example how many patients currently have breached items, all of them past deadline. It is a to-do list you can actually finish.

Did this answer your question?